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About IPL Hair Removal

Will there be any regrowth? Are there any side effects from IPL treatment? Is IPL at home the same as salon IPL treatments? View All

About SmoothSkin

Is SmoothSkin clinically proven? What makes SmoothSkin unique? Where are your products made? View All

Counterfeit products

What do I do if I’ve already bought a fake device? Is it possible to buy genuine products on social media, trade sites and auction sites? Do fake sites advertise on search engines? View All

General troubleshooting

How can I get help or advice out of hours? I am experiencing intense itchiness what shall I do? I think I may have had an adverse reaction (slight blistering or burn) from the treatment – what should I do? View All

SmoothSkin Bare FIT Support

How do I clean the precision head? How do I add/remove the precision head? Why use the precision head attachment? View All

SmoothSkin Bare+ Support

My SmoothSkin Bare+ slows down as I use it. Should I be worried? Is it normal /ok for there to be a burning smell when in use? How should I clean the device? View All

SmoothSkin Pure FIT Support

How do I clean the precision head? How do I add/remove the precision head? Why use the precision head attachment? View All

SmoothSkin Pure Support

I can’t get my SmoothSkin Pure device to activate? What is each comfort mode for? How do I switch between comfort modes? View All

Your suitability for IPL

Will I see results faster if I use my SmoothSkin twice in one week? Can I use SmoothSkin products over my tattoos? Can I use SmoothSkin products while I am pregnant or breastfeeding? View All

Your treatments

Can I use SmoothSkin to treat Hirsutism caused by Polycystic Ovary Syndrome (PCOS)? Can I treat my underarms if I am using extra strong anti-perspirant treatments such as Odaban? Can I treat my underarms if I have deodorant on? View All

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